Fiscalisation in Zimbabwe Explained: A Complete Guide for Businesses and Tax Compliance

What Is Fiscalisation?

Fiscalisation refers to configuring fiscal devices to record and transmit sales and tax data to ZIMRA servers in real time. It is primarily used for Value Added Tax (VAT) administration and ensures transparency and traceability of transactions.

Who Should Fiscalise?

• All VAT-registered operators as per SI 104 of 2010 and ZIMRA’s FDMS requirements

• All taxpayers, even those earning below the USD 25,000 VAT threshold, per the Income Tax Act (Sections 90, 80D, and 80DD)

What Are Fiscal Devices?

Fiscal devices are electronic tools with read-only fiscal memory that permanently store tax information. There are four main types:

1. Cash Registers / Electronic Tax Registers (ETRs)

2. Fiscalised Printers

3. Electronic Signature Devices (ESDs)

4. Virtual Fiscal Devices (VFDs)

Choosing the Right Device

Operators may choose based on business type and infrastructure. For example:

• Retail outlets may use printers

• Mobile vendors can use ETRs

• Large businesses may opt for Virtual Fiscalisation via APIs

What Is Virtual Fiscalisation?

This is the use of software-based devices or APIs to connect directly to ZIMRA FDMS. It’s ideal for:

• Medium to large businesses using POS or accounting systems

• Small traders with mobile POS setups

Download API documentation here:
ZIMRA Fiscalisation API PDF

 How OyOsCloud Simplifies the Process

OyOsCloud is one of Zimbabwe’s most trusted fiscalisation facilitators, offering:

✅ Virtual Fiscalisation via a ZIMRA-approved portal
✅ Setup and registration within 24 hours
✅ Direct API integration with your POS/ERP system
✅ Hardware-based solutions via trusted suppliers
✅ WhatsApp support via ZIMRA Fiscal Bot
✅ Free consultations and guided compliance onboarding

Whether you’re a supermarket or a delivery truck operator, OyOsCloud ensures you’re ZIMRA-compliant without delays.

Are There ZIMRA Incentives?

Yes:

• 50% of the fiscal register costs are claimable as VAT input tax

• Remaining 50% deductible over 2 years as SIA

• Duty rebate and VAT zero-rating on device imports for approved suppliers

Where to Get Devices?

• Virtual devices can be built in-house or via providers like OyOsCloud

• Hardware devices should be sourced from ZIMRA-approved suppliers
  View Approved Suppliers List